Travel Nursing Compass ("TNC", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our recruiting services, website, or SMS communications.
1. Information We Collect
We collect the following types of information:
- Contact information: name, phone number, email address, mailing address.
- Professional information: nursing specialty, license details, certifications, work history, references, resume.
- Compliance documents: immunization records, physical exam results, BLS/ACLS/NIHSS certifications when provided for placement purposes.
- Communication records: SMS, email, and call logs related to recruiting activity.
- Source tracking: referral source (Vivian Health profile, web form, partner platform).
2. How We Collect Information
- Direct submission via our website (travelnursingcompass.online) or application forms.
- Third-party platforms where you have publicly listed your nursing profile (e.g., Vivian Health) under those platforms' terms of service.
- Direct opt-in via SMS by texting START to (814) 546-5580.
- Referrals from other nurses who provide your contact information with consent.
3. How We Use Your Information
- To present you with relevant travel nursing job opportunities.
- To submit your profile to healthcare facilities considering you for a contract.
- To communicate with you via SMS, phone, and email regarding job openings and follow-up.
- To process credentialing and placement once you accept an assignment.
- To comply with legal, regulatory, and contractual obligations.
4. SMS Communication & Consent
By opting in via our website form, an SMS reply (e.g., "START"), a third-party platform that includes SMS consent in its terms, or by submitting your phone number with explicit consent, you agree to receive recurring SMS text messages from Travel Nursing Compass regarding job opportunities, contract details, and recruiting follow-up.
Message Frequency
Message frequency varies based on job availability and the stage of your engagement with our recruiter (typically 1–10 messages per week).
Costs
Standard carrier message and data rates may apply. Travel Nursing Compass does not charge for SMS communications.
Opt-Out
You may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS we send. After opting out, you will not receive further SMS messages from us.
Help
For SMS support, reply HELP to any message, email nick@travelnursingcompass.com, or call (571) 678-2044.
Phone Number Sharing
We do not share your mobile phone number with third parties for their marketing purposes. Phone numbers are shared only with healthcare facilities considering you for placement after you have agreed to be submitted for a specific job, or with our SMS service provider (Twilio) solely for the purpose of delivering messages on our behalf.
5. How We Share Information
We share your information only with:
- Healthcare facilities considering you for placement (with your prior agreement to submit).
- Service providers assisting our operations (e.g., Twilio for SMS, Airtable for record-keeping, Google Drive for document storage), under data processing agreements.
- Government or legal authorities when required by law.
We do not sell your personal information to any third party.
6. Data Security
We use commercially reasonable security measures including encrypted storage, access controls, and secure transmission protocols (TLS/HTTPS) to protect your information. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your information as long as you are an active candidate or for up to 7 years after your last placement to comply with healthcare staffing recordkeeping requirements. After that period, records are deleted or anonymized.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of SMS communications at any time (reply STOP).
- Opt out of email communications via the unsubscribe link in any email.
- Request a copy of your data in portable format.
To exercise these rights, contact us at nick@travelnursingcompass.com.
9. Children's Privacy
Our services are intended for licensed registered nurses (typically 18+). We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy. The "Last Updated" date at the top reflects the most recent version. Material changes will be communicated via email or SMS where appropriate.
11. Contact Us
Travel Nursing Compass
Email: nick@travelnursingcompass.com
Phone: (571) 678-2044
Website: travelnursingcompass.online